Privacy Policy 17000 — Protection of Malaysian User Information
This document explains how 17000 collects, uses, stores, and protects users’ personal information. Your privacy is our priority and we are committed to handling your data responsibly in compliance with Malaysian law.
What Information Do We Collect from Users?
When you register and use the 17000 platform, we collect certain categories of information to ensure our services operate correctly and securely. This data is gathered either directly from you or automatically while you use the platform.
Your full name, email address, Malaysia phone number, date of birth, and registered password. This information is used to verify your identity and ensure secure access to your 17000 account.
Deposit and withdrawal transaction details in Malaysian Ringgit (RM), bank name, registered bank account number, and transaction history. We do not store credit or debit card details directly— all transactions are processed through secure, licensed payment channels.
Device type (phone, tablet, or computer), operating system, browser type, screen resolution, IP address, and general location data. This information helps us optimize the platform display for your device, especially for mobile users in Malaysia.
Pages visited, games played, session duration, login frequency, and platform actions such as placing bets and making deposits. This data helps us understand usage patterns and enhance the overall platform experience.
17000 uses essential technical cookies needed for login functionality and session security, as well as analytics cookies to understand platform performance. You can manage cookie settings through your browser, but disabling certain cookies may affect platform functionality.
Any communication you send to 17000 support including inquiry content, communication times, and related account information. These records are kept to help resolve issues efficiently and improve service quality.
What Is Your Information Used For?
17000 collects information solely for specific and legitimate purposes. We do not use your data for anything other than what is stated in this policy.
- Identity Verification & Account Security — ensuring only you can access your 17000 account
- Financial Transaction Processing — securely processing deposits and withdrawals in Malaysian Ringgit (RM)
- Platform Improvements — understanding how users interact with the platform to improve their experience
- Customer Support — helping solve technical issues and account inquiries more quickly
- Legal Compliance — fulfilling applicable Malaysian legal and regulatory obligations
- Fraud Prevention — detecting and preventing suspicious or unauthorized activity on the platform
When Is Your Information Shared with Others?
17000 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are limited situations where data sharing may occur:
Third-Party Payment Processors
To process financial transactions in Malaysian Ringgit, we work with authorized payment processors such as FPX providers and e-wallets. Only the necessary transaction information is securely shared with these parties to complete the transaction.
Legal Requirements
17000 may disclose user information to authorized authorities when required by Malaysian law, court order, or legitimate legal process. In such cases, we comply with applicable legal obligations.
Technical Service Providers
Third parties providing technical infrastructure, data storage, and analytics services may have limited access to user data in their service roles. All providers are bound by strict confidentiality agreements and are prohibited from using data for other purposes.
Your Rights as a 17000 Platform User
You have the right to request a copy of the personal data we hold about you. Requests can be submitted via the customer support section in your 17000 account. We will process requests within a reasonable timeframe.
If the personal information we hold is inaccurate or incomplete, you have the right to request corrections. Some data can be updated directly in your account settings; other information may require verification via customer support.
Under certain circumstances, you may request deletion of your personal data. Please note that some data may need to be retained for legal compliance or legitimate regulatory purposes even after a deletion request is received.
Data Security, Policy Updates, and How to Contact Us
Data Security Measures
17000 implements a range of technical and organizational measures to protect your personal information from unauthorized access, loss, or accidental disclosure. These include SSL encryption for all communications between your device and our servers, storing passwords in encrypted form, strict internal access controls, and continuous monitoring of suspicious activity. While we take all reasonable precautions, no security system can guarantee 100% protection. We encourage users to help safeguard their account by choosing strong passwords.
Data Retention Period
Your personal data is retained while your account is active and for any legally required period after account closure. Financial transaction data in Malaysian Ringgit (RM) may be kept longer to meet accounting and legal requirements.
Changes to This Privacy Policy
17000 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated to users via notices on the platform or emails to registered addresses. We encourage you to review this page regularly.
How to Contact Us
If you have any questions, concerns, or wish to exercise your data privacy rights, please contact our support team. You may also refer to FAQ Section to find answers to the most frequently asked questions. For support, email us at: [email protected]
Have Questions About Your Privacy at 17000?
Our team is ready to assist you in understanding how we handle your data or to process any personal information requests.